Frequently Asked Questions
Everything you need to know about high-performance golf gear.
How do Vice Golf balls compare to other premium brands?
Our golf balls are engineered to provide the same high-performance characteristics as market leaders. By selling directly to consumers, we eliminate the middleman and pass the savings on to you without compromising on quality or technology.
Can I customize my golf balls with a personal logo?
Yes! We offer a professional personalization service. You can upload your own logo, add text, or use our design templates to create a unique look for your golf balls directly on our product pages.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. For personalized items, please allow an additional 3-7 business days for production and quality control before your order is dispatched.
What is your return policy?
We offer a 30-day return window for unused and unopened products in their original packaging. Please note that personalized items are non-refundable unless they arrive with a manufacturing defect.
Do you offer bulk discounts for larger orders?
Absolutely. Our pricing model is built on volume. The more dozens you buy, the lower the price per ball becomes, making it ideal for stocking up for the season or ordering for corporate events.
Which ball is right for my swing speed?
We offer a variety of models: the Vice Pro is designed for high swing speeds, the Pro Soft for medium speeds, and the Vice Drive for those looking to maximize distance at lower speeds. Check our online Ball Finder tool for a personalized recommendation.